We process orders within 3-5 business days and shipping times vary depending on your location. Typically, orders within the US take 5-7 business days to arrive, while international orders may take 9-21 business days. We'll send you a shipping confirmation email with a tracking number so you can track your order.

Shipping costs vary depending on the size of your order and your location. You can check the shipping cost for your order at checkout before submitting your payment.

Yes, we offer free shipping on orders over $55 within the US. For international orders, we offer free shipping on orders over $100.

We have a 15-day exchange policy, which means you have 15 days after receiving your item to request an exchange.

To be eligible for an exchange, your item must be in the same condition that you received it, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start an exchange, you can contact us at reziliasaroma@gmail.com. If your exchange is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting an exchange will not be accepted.

You can always contact us for any further question at reziliasaroma@gmail.com.

Unfortunately, we do not accept returns.